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About Laughing Rock Technology

Our Team

With dozens of team members and bi-coastal offices, Laughing Rock Technology has the scale, capacity, and expertise to tackle nearly any technical challenge. We take pride in our ability to diagnose and resolve issues ranging from tier 1 technical support for users to large scale infrastructure deployments and project management.

Partnerships

The technology industry is vast which makes relationships with the right partners more important than ever. Our partner relationships include the biggest names in the industry so we can bring their innovations to your organization. Microsoft, Google, Amazon’s AWS, Fortinet, VMWare, 3CX, Engenius, Barracuda, Solarwinds, Datto…the list goes on and on.

Our Mission and Core Values

Our mission is to provide our clients with solutions that make their business run better and perform more efficiently.

Laughing Rock Technology was founded on the principles of providing outstanding customer service through honesty, integrity, relationship building, and convenience while designing and implementing technology solutions that help organizations to increase employee productivity while reducing overall costs.

Where We Started

We came from humble beginnings as a home-based break-fix operation that started in 2005. We spent our first 3 years expanding our product offerings and figuring out what our customers needed. In 2008 we incorporated as Laughing Rock Technology and built our first office space. This allowed us to hire additional staff and have a formal lab for testing and deployments. By 2014 we had grown to one of the largest IT providers in our area and once again, decided that an upgrade was required. We purchased a 6000 sq ft office building and retrofitted it as a state-of-the-art tech center but we weren’t done yet. In 2016 we changed our entire business model to convert our operations to a Managed Services Provider and started the process of taking our company national. This ultimately led to the opening of a second service center on the West Coast so we could more effectively service customers in all US time zones. As our growth continues and we predict that someday, this year will just be another chapter in the story of “Where We Started”.

Our Philosophy (Digital EcoSystem)

Technology continues to grow exponentially. There are clear advantages to this such as more convenient and accessible methods for communications, data processing, security, and so much more. This growth also creates very real challenges for organizations such as an over-abundance of options and confusing feature sets. With all this diversity in the industry it is very easy for an organization to become out of alignment. This is where our philosophy comes in: We help your organization to balance its digital ecosystem. We have determined 6 key components that all Digital Ecosystems include and we have the expertise and the experience to integrate them all into a singular strategy that allows your organization to stay in balance even as the technical landscape changes.