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Balance Your
Digital Ecosystem

These day, networks are for more complicated than computers and servers. Everything from your primary accounting platform to your sales team’s cell phones are in constant communication. All of this software, hardware, and cloud technology make up your digital ecosystem. Keeping that ecosystem in balance requires planning, vision, and the knowledge to implement properly both now and into the future. Click on the graphic to the right to learn more about the core components of every Digital Ecosystem.

Managed Services

The tech industry loves the term Managed Services and with good reason! It is a broad name for all sorts of cool and exciting solutions. The problem is, it is so broad that most people have no idea what it actually means (including many tech professionals). Bottom line, any technology or technology management that you outsource to a partner is a managed service. Managed services should not only provide a solution but they should almost universally provide service, support, and technical management of that solution. To learn more about how managed services can help your business, use the links below.

Managed Services
Managed Services
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Telecommunications

Ah, things were so simple 20 years ago. You had some phone lines and if you needed more, you ordered them (oh, and maybe you had a pager, too). Now, telecom has become so integrated into business technology that it is difficult to find where it ends. Desk phones, cell phones, texting, faxing, paging, call integrated apps and websites, video conferencing, VoIP, social media, and so much more. Your telecommunications need to be versatile enough to grow with the ever-changing technical environment while still providing enterprise level quality and consistency. To learn more about the current telecom landscape, click on the links below.

Telecommunications
Telecommunications
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Cyber Security

In an increasingly connected world, there is nothing more important than securing your data. Anti-virus is not enough and in many situations, it isn’t even that relevant. Organizations need to protect their ever-evolving digital ecosystem with layers of security that work together to provide a meshwork of protection that can stop threats coming from any vector whether that is email, internet, social media, browser attacks, ransomware, etc… Your security not only protects your systems but it also helps protect your customers and your trusted partners as well. To learn more about proper Cyber Security implementation, use the links below.

Cyber Security
Cyber Security
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Backup and Disaster Recovery

Everyone knows that backing up your files is important but how about the rest of your Digital Ecosystem? Are you backing up your website? Your Firewall configurations? How about your phone system config or your databases? Are your chat logs and online files being stored securely and more importantly, do you have a recovery plan for when it all goes wrong? Technology fails and given enough time, we will all experience it, but with solid planning and the right systems that doesn’t need to be a big deal. To learn more about Backup and Disaster Recovery solutions, use the links below.

Backup and Disaster Recovery
Backup and Disaster Recovery
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Collaboration Solutions

Wow, we have come a long way from AOL email. It was not that long ago that email was the only real collaboration solution in business. Now, the questions are which of the thousands of solutions are you going to marry your team and your systems to and will they still be relevant in 2 years? Slack, Teams, Zoom, Skype, Trello, Confluence, Outlook, SharePoint, Messenger, Flock,…the list goes on and on. We would say they’re all the same but they’re not. We would say “just pick one”, but the right one really matters long-term. To learn more about Collaboration Solutions, use the links below.

Collaboration Software
Collaboration Software
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Support Services

No matter how well crafted a network is or how balance a digital ecosystem is designed, it’s users will always need support. Having the right support team should be an extension of your organization. They should know your network, understand your needs, and be available to your team. Support services come in many shapes and sizes so it is important to know your own capabilities and find an organization that can fill the gaps. To learn more about Support Services, use the links below.

Support Services
Support Services
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SERVICES
OUR SERVICES
The Below Services Cover All The Components of Your Digital Ecosystem.
Managed Services
Managed Services are like regular services…only better.  Our experienced team and huge partner pool make us the partner of choice for organizations across the country.
Telecommunications
Sure, you can just have a phone on your desk with voicemail.  You can also buy a car with hand crank windows and no air conditioning.  We don’t recommend it.  The new Telecom landscape is massive and we can help you navigate it.
Cyber Security
The internet isn’t all cat videos and dance routines (we wish!).  Sometimes the bad apples rear their unethical heads and that’s where we come in.
Collaboration Solutions
Collaborating has never been as critical to an organization’s success as it is today.  Email, chat, social integration, real-time file sharing, on-demand screen sharing, and so much more.
Backup and Disaster Recovery
The single most important aspect of any network is its backup and disaster recovery plan.  We have the solutions and the will to use them.  You should too!
Support Services
Even the best systems still incorporate people.  And sometimes, people need a little help with their tech.  Whether we are supporting your IT team or we ARE your IT team, we’re just glad to be included!
ABOUT
WHO ARE WE?

Laughing Rock Technology, LLC has been providing technology based solutions to commercial, industrial and governmental organizations since 2005. Our engineers and consultants have helped organizations across the country to balance their digital ecosystem.  We are not an IT company, we are a customer service and solution company that just happens to focus on Technology.

 

Laughing Rock is committed to outstanding customer service while designing and implementing technology solutions that help organizations to increase employee productivity while reducing overall costs.

 

Managed Services, Telecommunications, Cyber Security, Disaster Recovery, and Technical Support are only a few of the services we offer.

Looking for a comprehensive partner to help with your collaboration and technology needs?  Contact our team of consultants and engineers today.

CONTACT US
CONTACT US
WORK
ABOUT OUR WORK
If it is technical, we have probably worked with it on some level over the years.  Hardware, software, license management, Cloud Computing, password management, compliance, and so much more.  We have worked with organizations ranging from local non-profits to Fortune 500 companies and just about everything in between.

 

We currently have bi-coastal offices and customers all across the United States.  We provide advanced support to internal IT departments and project support for other technology companies but our primary focus is to be the IT department for our clients.

 

Our work is varied but our philosophy is not.  Balancing your Digital Ecosystem means that everything in your technical world is connected and you need a partner who can address not just your immediate needs but provide strategic consulting long into the future.  Use the link below to watch a short video on the Laughing Rock difference.

The Laughing Rock Difference
The Laughing Rock Difference
TESTIMONIAL
WHAT CLIENTS SAY
Read what our clients says about our services

Ken Kitay

Kitay Law Offices has been a client of Laughing Rock Technology LLC "Laughing Rock" for over 4 years now. Laughing Rock, is there to support our in-house legal team. Craig Stonaha, owner and Maurice Weaver technician often necessitate technical development, within our law firm. It is a practical reality that lawyers must ensure compliance with matters legally, ethical and regulatory. A particular challenge is around new tech innovations. To get to the next level requires a lawyer to be comfortable with uncertainty, They take what we know, based on the data we have, and form a risk-based recommendation for moving ahead. I'd refer all my friends and family to Laughing Rock.

Ken Kitay

William Spannuth

Laughing Rock Technology has been helping us manage our data infrastructure since 2009 and we have always been very pleased. Most recently we added a new server to help our business expand. This included a new mail server and remote access server. Laughing Rock spoke with us about our needs and made long-term recommendations for our network. They coordinated everything from anti-virus to backups to email hosting to hardware. When it came time to install our new network, they planned the install around our schedule to minimize downtime and had everything completed in 1 evening. Our employees never experienced any interruption in work! The follow-up training and service was excellent and we are thrilled with our experience. Thank you Laughing Rock!

William Spannuth

Fay Jenkins

If you appreciate working with honest people that conduct business with integrity and actually follow through with their commitments then you need to consider "LRT". Equipped with state of the art ideas to move your business forward for a reasonable investment they are a great choice to partner with. Kind, courteous and polite too.

Fay Jenkins

John Newton

I want to thank the entire group at Laughing Rock!  You have saved our team so much time over the last couple of years, from minimal downtime to you setting up our systems more efficiently, we have been able to focus on what we do for a living and not our technology!

John Newton

Charmaine Lopes

I have used your services both personally as well as professionally in my current position.  I am completely satisfied with the high level of customer service, timeliness and knowledge.

Charmaine Lopes

Kim Loudis

This was my first experience in working with Laughing Rock.  It was very positive and I was pleased with how they worked to solve our networking problems.

Kim Loudis
Office manager / Barbey Electronics Corp

Kevin Johnson

Laughing Rock always comes through in the clutch! I would not trust my computer issues with any other firm. I would highly recommend Laughing Rock to anyone. Keep up the great work!

Kevin Johnson

Joe Gallen

I enjoy working with the people at Laughing Rock Technologies.  The have been very professional, understanding and just plain fun to work with.

Joe Gallen

Tyler Bell

Most businesses can only dream to run as efficiently as Laughing Rock Technology. The team is great and they handle your IT problems as soon as they arrive. When it comes to there service, I pinch myself to see if I’m dreaming.

Tyler Bell

David Meas

We got a New phone system and the team at LRT has been GREAT! The service and attention to detail has been outstanding. I am glad that I trusted this major purchase to the team at LRT. Thank you!

David Meas

Ken Rick

I own a small business and recently had a major problem with a new computer. I can’t thank Craig and Laughing Rock Technology enough for keeping a bad situation from becoming a monumental disaster. Craig was right there with solutions that worked and he and his team didn’t let up until the final issues were resolved. Craig and Laughing Rock will be the only resource I’ll turn to in the future. Thank you for your outstanding service.

Ken Rick

Marco Folino

Laughing Rock Technology is one of those companies you know you can rely on. Every issue we’ve ever had has been addressed within the same day. Not only is the work superior, but the people are great to work with, as well. We often recommend Laughing Rock Technology to others.

Marco Folino
President / Folino Homes

Karen Galitz

At Laughing Rock, technology is mainstream business practice. They bring you technology that makes sense for you. They have a way of identifying your needs and responding to them using a whole business approach that makes you think outside the box. They bring a level of sophistication to the table that makes you wonder if you’re talking to a business coach or a tech guy. Tech guys show you how to use your computer; Laughing Rock mainstreams your technology to support the work you do all day, everyday…giving you more time and money to focus on the reasons you went into business in the first place. I’m an accountant and without reservation I recommend Craig to all of my clients. Call Laughing Rock. You’ll never have to look for another tech guy again.

Karen Galitz

James Klopp

My computer system plays a huge roll in many, if not all of, the ventures that I operate. I found myself putting in countless hours a week just to keep my equipment running smoothly. Finally I couldn’t take it any more and I started asking everyone I knew for a technology reference. After interviewing many I chose Laughing Rock Technologies. They created a personalized plan to target my specific needs, revised and updated most of my current equipment, set up an in house & mobile network, and got a service contract that fit my budget. When I have problems, their service is prompt and always resolves the problems in an expeditious time frame. Laughing Rock has lifted a tremendous burden off my shoulders and I go out of my way to recommend their services to friends and business associates.

James Klopp

Suzy Lysczek

Laughing Rock Technology knows their stuff when it comes to computers. From networking our entire office to making sure our system is secure, I know they are only a phone call away for technical support and when we need them in-house they are always quick to respond. Coming from a Mac world, I was clueless about PC’s and when I needed one, Craig Stonaha and his team recommend the right product. I definitely recommend Laughing Rock Technology to everyone!

Suzy Lysczek
Owner/Creative Director / Suzy Rae Design

Mike Shaffer

We recently moved our operation from West Lawn to our new location in Shillington. Needless to say, a seamless transition was absolutely necessary for our communication and IT needs.  Laughing Rock Technology transferred all our systems, working all weekend so we could close the old location Friday afternoon and re-open Monday morning at our new location.  All our systems worked as advertised and our operations didn’t skip a beat!! Thanks Laughing Rock!!

Mike Shaffer

Daniel Lynskey

Laughing Rock got my company’s website up & running super fast with no technical issues. They were always readily available for questions and changes and made the process easy and enjoyable!

Daniel Lynskey
President / Fitting Tributes

Victor Ocasio

Without Laughing Rock we could not run our day-2-day business.  Laughing Rock delivers a personal touch when it comes to my dedicated internet pipeline. We provide a wide range of hosted services to our clients and without Laughing Rock Technologies we could not deliver many of our cloud based services. Thank you to a great team!

Victor Ocasio
President / OmniV Systems

Jodi Knepper

The service we received from Laughing Rock was top-notch. I had a computer problem at work that the “internal” guys couldn’t figure out. I had literally been without a fully functioning computer for a full month. As a business owner, it was making my job so much more difficult than it had to be. When I turned it over to Laughing Rock, I was sure this mysterious problem would take another week or two to figure out. Once I had provided the info they needed, it was one day. Yes. One. One day! Lesson learned. Additionally, my son is happy to be back at it on his gaming computer at home. We’re all glad to know we can count on Laughing Rock.

Jodi Knepper

Lora Heller

Laughing Rock Technology truly has gone above and beyond when I have needed their help.  Their work and designs and their customer support is absolutely terrific!

Lora Heller
Marketing Director / Stokesay Castle
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