These day, networks are for more complicated than computers and servers. Everything from your primary accounting platform to your sales team’s cell phones are in constant communication. All of this software, hardware, and cloud technology make up your digital ecosystem. Keeping that ecosystem in balance requires planning, vision, and the knowledge to implement properly both now and into the future. Click on the graphic to the right to learn more about the core components of every Digital Ecosystem.
Balance Your
Digital Ecosystem
Managed Services
The tech industry loves the term Managed Services and with good reason! It is a broad name for all sorts of cool and exciting solutions. The problem is, it is so broad that most people have no idea what it actually means (including many tech professionals). Bottom line, any technology or technology management that you outsource to a partner is a managed service. Managed services should not only provide a solution but they should almost universally provide service, support, and technical management of that solution. To learn more about how managed services can help your business, use the links below.
Telecommunications
Ah, things were so simple 20 years ago. You had some phone lines and if you needed more, you ordered them (oh, and maybe you had a pager, too). Now, telecom has become so integrated into business technology that it is difficult to find where it ends. Desk phones, cell phones, texting, faxing, paging, call integrated apps and websites, video conferencing, VoIP, social media, and so much more. Your telecommunications need to be versatile enough to grow with the ever-changing technical environment while still providing enterprise level quality and consistency. To learn more about the current telecom landscape, click on the links below.
Cyber Security
In an increasingly connected world, there is nothing more important than securing your data. Anti-virus is not enough and in many situations, it isn’t even that relevant. Organizations need to protect their ever-evolving digital ecosystem with layers of security that work together to provide a meshwork of protection that can stop threats coming from any vector whether that is email, internet, social media, browser attacks, ransomware, etc… Your security not only protects your systems but it also helps protect your customers and your trusted partners as well. To learn more about proper Cyber Security implementation, use the links below.
Backup and Disaster Recovery
Everyone knows that backing up your files is important but how about the rest of your Digital Ecosystem? Are you backing up your website? Your Firewall configurations? How about your phone system config or your databases? Are your chat logs and online files being stored securely and more importantly, do you have a recovery plan for when it all goes wrong? Technology fails and given enough time, we will all experience it, but with solid planning and the right systems that doesn’t need to be a big deal. To learn more about Backup and Disaster Recovery solutions, use the links below.
Collaboration Solutions
Wow, we have come a long way from AOL email. It was not that long ago that email was the only real collaboration solution in business. Now, the questions are which of the thousands of solutions are you going to marry your team and your systems to and will they still be relevant in 2 years? Slack, Teams, Zoom, Skype, Trello, Confluence, Outlook, SharePoint, Messenger, Flock,…the list goes on and on. We would say they’re all the same but they’re not. We would say “just pick one”, but the right one really matters long-term. To learn more about Collaboration Solutions, use the links below.
Support Services
No matter how well crafted a network is or how balance a digital ecosystem is designed, it’s users will always need support. Having the right support team should be an extension of your organization. They should know your network, understand your needs, and be available to your team. Support services come in many shapes and sizes so it is important to know your own capabilities and find an organization that can fill the gaps. To learn more about Support Services, use the links below.
SERVICES
OUR SERVICES
The Below Services Cover All The Components of Your Digital Ecosystem.
WORK
ABOUT OUR WORK
If it is technical, we have probably worked with it on some level over the years. Hardware, software, license management, Cloud Computing, password management, compliance, and so much more. We have worked with organizations ranging from local non-profits to Fortune 500 companies and just about everything in between.
We currently have bi-coastal offices and customers all across the United States. We provide advanced support to internal IT departments and project support for other technology companies but our primary focus is to be the IT department for our clients.
Our work is varied but our philosophy is not. Balancing your Digital Ecosystem means that everything in your technical world is connected and you need a partner who can address not just your immediate needs but provide strategic consulting long into the future. Use the link below to watch a short video on the Laughing Rock difference.
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Whether your looking for a new MSP or just need some assistance on an upcoming project, we would love to hear from you.